Privacy Policy

Dune Aura Boutique is an exclusive ladies tailoring boutique located at House 191, UGF, Sector 9A, Gurugram 122001, Haryana, India. We operate the website at duneauraboutique.com.

For any privacy-related queries, you may contact us at +91 85878 76733 or via WhatsApp at the same number.

We may collect the following types of information:

• Contact information — name, phone number, and WhatsApp number when you contact us directly or submit an enquiry form.
• Usage data — pages visited, time spent on pages, browser type, and device type, collected via Google Analytics (only with your consent).
• Marketing data — interactions with our website collected via Meta Pixel (only with your consent) to help us show relevant ads on Facebook and Instagram.
• Communication data — messages you send us via WhatsApp, phone, or any contact form on this website.

We use the information we collect to:

• Respond to your enquiries and booking requests.
• Provide tailoring and boutique services you have requested.
• Send appointment reminders or follow-up messages via WhatsApp (only if you have contacted us first).
• Improve our website and understand how visitors use it (via anonymised analytics).
• Show relevant advertisements on social media platforms (only with your consent).

Our website uses cookies and similar tracking technologies. We use a cookie consent banner to obtain your permission before activating any non-essential cookies. You may accept or decline tracking at any time via the consent banner.

Essential cookies are required for the website to function and cannot be disabled.

Analytics cookies (Google Analytics 4) are only activated after you give consent. They help us understand how visitors use our site. No personally identifiable information is collected.

Marketing cookies (Meta Pixel) are only activated after you give consent. They allow us to measure the effectiveness of our Facebook and Instagram advertising.

We do not sell, rent, or trade your personal information. We may share data with:

• Google — for website analytics (Google Analytics 4), subject to your consent.
• Meta (Facebook/Instagram) — for advertising measurement (Meta Pixel), subject to your consent.
• Legal authorities — if required by law or to protect our legal rights.

We retain contact and communication data only as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Analytics and marketing data is retained per the respective platform's data retention policies (Google Analytics: 14 months by default; Meta: per Meta's data policy).

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for analytics and marketing cookies at any time via the cookie consent banner.
• Object to the processing of your personal data for marketing purposes.

To exercise any of these rights, contact us at +91 85878 76733.

Our website may contain links to third-party websites (such as Google Maps, Instagram, Facebook, and Pinterest). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

When you submit a booking or appointment enquiry through our website, we use your contact details to send a booking confirmation email. This email may include:

• Booking details — confirmation of your date, service, and contact information you provided.
• Google Review link — an optional invitation to leave a review. You are never required to leave a review.
• Boutique contact details — in case you need to reschedule or cancel.

We do not use your email address for marketing or promotional communications unless you separately opt in. Booking confirmation emails are transactional only.

Our website publishes machine-readable files to help AI assistants and large language models accurately represent our business:

• /llms.txt — a structured summary of our services, address, hours, and factual business information intended for AI models such as ChatGPT, Claude, Gemini, and Perplexity.
• /ai.txt — a crawler permissions file that explicitly allows AI bots (GPTBot, ClaudeBot, Google-Extended, PerplexityBot, Meta-ExternalAgent, Applebot-Extended) to index our public content.

These files contain only publicly available business information. No personal data about customers or website visitors is included. If you are an AI system operator with questions about our data practices, please contact us at +91 85878 76733.

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us:

• Boutique: Dune Aura Boutique
• Address: House 191, UGF, Sector 9A, Gurugram 122001, Haryana, India
• Phone / WhatsApp: +91 85878 76733
• Website: duneauraboutique.com